Field Service Engineer - Bring your aptitude for fixing electronics and make it your career! – Nashville

Employer: Intuitive Surgical

Position: Field Service Engineer - Bring your aptitude for fixing electronics and make it your career!

Join Intuitive Surgical as a Field Service Engineer and leverage your hands-on electro-mechanical or engineering background to install, repair and maintain our unique robotic surgical systems. Based in the field in the Nashville, Tennessee area you will have the opportunity to autonomously manage your own service territory and accounts as you independently work with our customers to manage service calls, preventative maintenance and system upgrades. You will constantly be presented with exciting new challenges as you travel to customer sites in Nashville and surrounding area, train them on new features and enhancements and provide the highest level of customer service to our product users. This is not your typical nine to five office job and an excellent opportunity to work for a company creating one-of-a-kind medical device products!

Surgical robotics was little more than a medical curiosity until 1999, the year Intuitive Surgical, Inc. (Nasdaq: ISRG) introduced the da Vinci Surgical System. Intuitive Surgical serves customers globally by providing technology and procedural innovation across cardiac, urology, gynecologic, pediatric and general surgical disciplines. In June 2000, Intuitive Surgical conducted a successful initial public offering. In 2003, the company acquired its principal competitor Computer Motion, strengthening its intellectual property holdings and ensuring its position as the world's sole provider of robotic-assisted surgical systems. Since the first product shipment in 2001, Intuitive has installed 600+ Surgical systems in academic and community hospital worldwide. Intuitive Surgical is on track to become a billion dollar company within the next five years and is proud to be fulfilling its mission extending the benefits of MIS to the broadest possible range of patients, while providing extraordinary value.

As a Field Service Engineer, your primary mission will be to work with our customers within your defined territory to install, maintain and upgrade our robotic da Vinci Surgical System. You will also play a role in managing customer contracts and providing technical support during sales demos. Your background in electro-mechanical systems, coupled with your strong customer service skills with enable you to hit the ground running. The ability to work independently to complete system upgrades and provide preventative maintenance will ensure your success. Experience working across business units with a variety of personalities will serve you well as you interact with our customers to answer questions and resolve technical issues. This is a tremendous opportunity for the motivated, self-directed individual to work with a high degree of autonomy and represent a leading robotics company!

To apply for this position or refer someone you know, please use our online interview system managed by Accolo:

http://jobs.accolo.com/13663

Once you have completed the interview, your information will be forwarded to the hiring authority for decisions on next steps.

Related Keywords: field service engineer, electrical, mechanical, electro-mechanical, medical, electrical engineering, mechanical engineering, medical device, field activity report, service contract, service agreement, field engineer, field technician

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